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PAHCRM/PDI WEBINAR – “Navigating the Digital Shift: Balancing the Benefits and Legal Risks of Patient Portals”
Robert J. Aldrich, Esquire and Melissa A. Dziak, Esquire from the Health Care Department of Marshall Dennehey Warner Coleman & Goggin will be presenting important information regarding “Navigating the Digital Shift: Balancing The Benefits and Legal Risks of Patient Portals”. As healthcare providers continue to prioritize digital engagement and patient-centered care, the adoption of patient portals has become a key tool for improving patient communications. However, the integration of these platforms also brings new legal and clinical risks that must be carefully managed. Misinterpretations of information/data, reliance on the patient portal as the sole method of patient communications, or patient transmission of urgent/emergent messages via the portal can all lead to delayed care and/or poor medical outcomes that may ultimately result in medical malpractice lawsuits. As litigation continues to heavily focus on audit trail and metadata issues, the electronic footprint in the patient portal audit trail can be either a shield or a sword when defending medical malpractice claims. The presenters will discuss mitigation strategies for managing risks associated with the use of patient portals and how the reliance on patient portals impacts medical malpractice laws.
PACHRM has invited PDI Members to attend this important webinar at no charge. PDI has made arrangements with PACLE to provide 1.5 CLE credits for attendance at this webinar. This will be a very informative webinar providing important information in the new digital age.

